Executive Intelligence

Human Resources & Omanisation

Live systems·Updated 12m ago

Omanisation

93%On target

Sector-leading

LTIs (FY25)

0−2

7M+ hours worked

Attendant Attrition

14.2%+1.8 pts

Muscat metro hotspot

Engagement

78+2

Drivers strongest

Training Hours / FTE

38h+5h

EV & SAF modules

Intelligence Node · AI-09
Weekly AI Briefing

Omanisation held at 93% across the network with zero LTIs over 7M+ working hours — but station-attendant attrition is rising in Muscat metro.

Group headcount is anchored by station attendants, tanker drivers, aviation refuellers and HQ functions. Omanisation reached 93% by end-2025, well above sector benchmark. Safety performance was exceptional: zero Lost Time Injuries across more than 7 million working hours, and 20M+ km of fuel transport with no major road incidents.

Station-attendant attrition is creeping up in Muscat metro stations where rival retail employers are hiring. The 3rd ‘Experience Hub’ cohort graduated, and ‘Tamkun’ (3rd edition) is building entrepreneurial pipeline — both feed the bench for SFS supervisor and operations roles.

Sources · Internal ERP + Bloomberg + AI scrape

Anomaly feed

Muscat metro attendant exits up

AI forecasts 19 station-attendant departures next 30d — convenience retail rivals hiring

Critical

AI signal

Tanker driver bench thin (Duqm corridor)

Only 6 HAZMAT-certified drivers covering southern aviation + marine routes

Critical

Internal

Heat-stress incidents up in Khareef pre-season

Dhofar HSEQ Week flagged 3 near-misses — awareness program scaled

Warning

Internal

Station-attendant attrition: actual vs forecast (%)

ActualForecastAI augmented

Recommended actions

  • 01

    Lift Muscat attendant differential by 8%

    Closes pay gap vs metro retail employers

    Avoids ~OMR 240k rehire / training cost

  • 02

    Run accelerated HAZMAT driver cohort

    Duqm + aviation routes need depth

    Adds 12 certified drivers in 90 days

  • 03

    Expand Contractor Safety Forum quarterly

    Sustains zero-LTI trajectory across value chain

    Embeds shared accountability with contractors

External signals

Oman labour market

Tight (retail)

MoL data

Min wage (Omani nat.)

OMR 325

Stable

Expat quota policy

Tightening

Vision 2040

Café Amazon staffing

+24 hires

SFS expansion

Parameters

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