Executive Intelligence

Brand, Loyalty & Café Amazon (SFS)

Live systems·Updated 12m ago

Loyalty MAUs

412k+18%

Ata’a campaign lift

Café Amazon Outlets

62+9

SFS rollout

Non-fuel Margin / Station

OMR 24k+OMR 4.2k

Record high

NPS (Retail)

+58+6

AI: rising

CSR Investment

OMR 148k+

20% to OCO

Intelligence Node · AI-09
Weekly AI Briefing

Loyalty engagement surged on the Ata’a Ramadan campaign and Café Amazon expansion is lifting non-fuel margin per station to a record high.

The 8th edition of ‘Ata’a’ — fuel for ambulance services, iftar meal distribution, ‘Fak Kurbah’ loyalty-point donations — drove a measurable lift in app activations and net promoter score across Ramadan. The Oman Oil Bazaar in Dhofar (Khareef) generated record SME engagement.

Shop, Food & Services (SFS) is the strategic non-fuel growth lever. Café Amazon outlets continue to expand inside the one-stop service-station model, and the digital-screen monetization business is delivering high-margin recurring revenue at Ahlain International.

Sources · Internal ERP + Bloomberg + AI scrape

Anomaly feed

Digital-screen partner contract renewal

Mubashir KSA renewal in 60d — pricing benchmark suggests +12% feasible

Warning

Internal

Loyalty churn on inactive cohort

AI flags 18k MAUs at risk — last engagement >90d

Warning

AI signal

Dhofar Khareef demand spike outpacing campaigns

Tourist corridor stations under-marketed vs throughput

Critical

Internal

Café Amazon outlets opened: actual vs forecast

ActualForecastAI augmented

Recommended actions

  • 01

    Push winback push for 18k inactive loyalty MAUs

    AI cohort modelling: ~22% reactivation probable

    Adds ~OMR 0.4M incremental basket

  • 02

    Scale Khareef marketing in Dhofar corridor

    Demand outpaces brand presence; tourist + EV traffic

    Captures peak-season throughput uplift

  • 03

    Re-price Mubashir digital-screen deal +12%

    Benchmark + renewed inventory mix

    +SAR 0.9M annualised Ahlain revenue

External signals

Oman tourism arrivals

+14% YoY

Khareef driver

E-Mobility award

Platinum

Oman Sust. Week

Café Amazon brand strength

Top 3 QSR

Oman index

SME bazaar engagement

Record

Tamkun + Oman Oil Bazaar

Parameters

10 executive parameters with AI-narrated insights.

Loading parameters…

Agentic Workflows

Loading workflows…